Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At swamptrust.org.uk, we're committed to promoting responsible gaming. Bingo and other games of chance should be enjoyed as entertainment only. They are games of luck, not a way to earn money or solve financial problems. Only gamble with money you can afford to lose.

Age Verification

Gaming is for adults only. In the United Kingdom, you must be 18 years of age or older to participate in gambling activities, including bingo.

We take age verification seriously and comply with all UK Gambling Commission regulations. If you're under 18, please do not use our services.

Warning Signs of Problem Gambling

Are you experiencing any of the following? If so, you may be developing a gambling problem:

• Chasing losses by gambling more to try to recover money you've lost
• Hiding your gambling activities or lying about the time and money spent
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting family, work, school, or hobbies due to gambling
• Unsuccessful attempts to cut back or control gambling
• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasing amounts of money for excitement
• Experiencing relationship, financial, or legal problems due to gambling

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Safer Gaming Features

Many gaming platforms, including licensed UK operators, offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive notifications at regular intervals to remind you how long you've been gaming and how much you've spent
• Time-Out/Cooling-Off: Take a mandatory break from gambling for a set period (typically 24 hours to several weeks)
• Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a longer period (6 months to permanently)

Speak with your gaming provider about activating these protective features on your account.

Support & Help Organizations

If you're struggling with gambling, confidential help is available. Here are trusted organizations:

United Kingdom

• GamCare — Free counselling, support and information
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free and confidential)
• GamStop — National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Helpline: 0808 189 0133
• National Problem Gambling Clinic
  NHS specialist treatment service in London and South East England

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone Counselling: 0800 1 372 374 (free)

If You Need Help, Reach Out Today

Problem gambling is treatable. If you or someone you care about is struggling with gambling, please don't hesitate to seek support. Trained counsellors are available to help, and all conversations are confidential.

You are not alone. Help is just a phone call or click away.

Contact GamCare or GamStop today for free, confidential support in the UK.